FAQ

What products are offered?

On this website, the catalog includes cleansers, toners, treatments and serums, moisturizers, eye care, sunscreens, exfoliants, body care, and sets. Product pages provide ingredients, size, directions, and warnings.

Is shipping free?

For transactions completed here, checkout alone confirms the final rate and any free-shipping eligibility.

How long does delivery take?

In relation to this store, allow 1–2 business days for processing plus an estimated, non-guaranteed 2–4 business days in transit.

Are no-reason returns accepted?

On this website, no. A damaged, defective, incorrect, or materially misdescribed item must be reported within 30 days.

What does a problem report need?

For transactions completed here, include the order number, order email, explanation, and photos or video, and wait for return authorization.

How can I pay?

In relation to this store, use only a method shown at checkout. Shopify Payments is not activated and no digital wallet is currently enabled.

How do I contact support?

On this website, use the contact details below and include relevant order facts.

What cookies or tools are used?

For transactions completed here, necessary Shopify cookies support storefront and checkout functions. Optional analytics or advertising tools run only when enabled and permitted by consent and law.